§ 01Introduction
Sitara Infotech ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sitaratech.info.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site.
Company: Sitara Infotech, Faisalabad, Pakistan (PSEB Z-25-19468/26)
Contact: amin@sitaratech.info
§ 02Information We Collect
2.1 Information You Provide Voluntarily
When you use our contact form, we collect the following personal information:
- Your name
- Your email address
- Your area of interest (selected from a dropdown)
- Your message content
This information is submitted through FormSubmit.co, a third-party form handling service, and delivered to our business email. We do not store form submissions in a database on our servers.
2.2 Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar tracking technologies:
- IP address (anonymized by Google Analytics)
- Browser type and version
- Operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or source
- Device type and screen resolution
- Geographic location (country/region level only)
§ 03How We Use Your Information
We use the information we collect for the following purposes:
- Respond to inquiries: To reply to your contact form submissions and discuss potential engagements
- Website analytics: To understand how visitors use our website, improve content, and optimize user experience
- Security: To protect our website against malicious traffic, DDoS attacks, and abuse
- Legal compliance: To comply with applicable laws and regulations
We do not use your information for automated decision-making or profiling.
§ 04Third-Party Services
Our website uses the following third-party services that may collect data:
| Service | Purpose | Data Collected |
|---|---|---|
| Google Analytics 4 | Website traffic analytics and visitor behavior | Anonymized IP, page views, session data, device info |
| LinkedIn Insight Tag | Retargeting and campaign measurement | IP address, browser, pages visited (LinkedIn members) |
| Meta Pixel | Facebook / Instagram retargeting and measurement | IP address, browser, pages visited, click events |
| Microsoft Clarity | Session recordings and heatmap analytics | Anonymized session recordings, scroll/click heatmaps |
| FormSubmit.co | Contact form processing and delivery | Name, email, interest selection, message text |
| Cloudflare Pages | Website hosting, CDN, DDoS protection | IP address, request headers, performance metrics |
| Google Fonts | Web font delivery | IP address, browser user-agent string |
Each of these services operates under its own privacy policy. We encourage you to review their policies:
- Google Privacy Policy
- LinkedIn Privacy Policy
- Meta Privacy Policy
- Microsoft Privacy Statement
- FormSubmit.co Privacy Policy
- Cloudflare Privacy Policy
§ 05Cookies
Our website uses cookies, small text files stored on your device, to enable analytics and ensure proper website functionality.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors | 2 years |
| _ga_* | Google Analytics | Maintains session state | 2 years |
| __cf_bm | Cloudflare | Bot management and security | 30 minutes |
| cf_clearance | Cloudflare | Security challenge verification | 1 year |
5.1 Managing Cookies
You can control and delete cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block all cookies or only third-party cookies
- Set preferences for certain websites
Please note that disabling cookies may affect certain website functionality.
5.2 Opting Out of Google Analytics
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
§ 06Data Sharing and Sale
We do not sell, trade, rent, or otherwise transfer your personal information to third parties for commercial purposes.
We may share information only in the following limited circumstances:
- Service providers: With the third-party services listed in Section 4, solely for the purposes described
- Legal requirements: If required to do so by law, court order, or governmental regulation
- Protection of rights: To protect the rights, property, or safety of Sitara Infotech, our users, or the public
§ 07Data Retention
We retain your information for the following periods:
- Contact form submissions: Retained in our email system for as long as the business relationship or inquiry is active, and deleted upon request
- Google Analytics data: Retained for 14 months (the GA4 default), after which it is automatically deleted
- Cloudflare logs: Retained by Cloudflare per their data retention policies (typically 72 hours for request logs)
§ 08Data Security
We take reasonable measures to protect your information, including:
- HTTPS encryption for all website traffic (enforced by Cloudflare)
- Cloudflare DDoS protection and Web Application Firewall
- Security headers including Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security
- Form spam protection via CAPTCHA and honeypot fields
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
§ 09Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate personal data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request that we limit how we use your data
- Right to object: Object to our processing of your personal data
- Right to opt out: Opt out of analytics tracking via browser settings or the Google Analytics opt-out add-on
To exercise any of these rights, please contact us at amin@sitaratech.info. We will respond to your request within 30 days.
§ 10Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at amin@sitaratech.info and we will promptly delete such information.
§ 11International Data Transfers
Our website is hosted on Cloudflare Pages, which operates a global CDN. Your data may be processed in countries other than your own. By using our website, you consent to the transfer of your information to facilities outside your jurisdiction. We rely on the privacy protections provided by our third-party service providers' data processing agreements and compliance frameworks.
§ 12Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
§ 13Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Sitara Infotech
Faisalabad, Pakistan (PSEB Z-25-19468/26)
Email: amin@sitaratech.info
WhatsApp PK: +92-337-4888868
WhatsApp UAE: +971 56 902 8087
Website: sitaratech.info